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Installing IPTV: the guide by device
From ordering to your first channel: four steps, and a detailed guide for each device.
Pick your plan
1, 3 or 12 months, or a multi-screen bundle for the whole family.
Pay securely
One-off payment in Swiss francs via TWINT, carte bancaire, PostFinance. No hidden subscription.
Get your access
Your login details and a guide for your device arrive by email or WhatsApp.
Install & watch
Install the app, sign in and enjoy live TV. See the guide
Choose your device
What you need
- A stable internet connection: about 10 Mbit/s for HD and 25 Mbit/s for 4K.
- A compatible device: smart TV, Fire TV Stick, Android box, Apple TV, smartphone, tablet or computer.
- A player app, free or paid depending on the device.
- Your credentials (Xtream Codes or an M3U link), sent by email or WhatsApp after you order.
Detailed guides
- How to install IPTV on smart TV, Fire TV and Apple TV
- IPTV Smarters Pro: step-by-step installation and setup
- How to set up an IPTV M3U playlist: complete guide
- Best IPTV apps: how to choose a player for your TV
- Which IPTV box should you choose in Switzerland? A practical guide
If the picture freezes or drops
Check your speed
You need about 10 Mbit/s of stable speed for HD and 25 Mbit/s for 4K. Run a speed test on the device you are using.
Prefer a cable
An Ethernet cable gives the steadiest picture. On Wi-Fi, use the 5 GHz band and move the device closer to the router.
Restart the app and the router
Close the app, restart the router, then start playback again: this fixes most temporary dropouts.
Contact support
If the problem continues, message us on WhatsApp with your device and the app you use.
Frequently asked questions
How long does installation take?
Usually less than 10 minutes: the time to install the app and enter your credentials.
Do I need a technician?
No. You receive a guide for your device, and our team helps you on WhatsApp if you get stuck on a step.
What should I do if the picture freezes?
Check your speed, switch to Ethernet or 5 GHz Wi-Fi, then restart the app and the router. If the problem continues, contact support.
Ready to switch to internet TV?
IPTV Switzerland from CHF 14.99, activated fast.